Support
Help for your RELAY household.
Account creation, sign-in and private household synchronization are live. Use the guidance below or create a secure support case.
Common questions
How do I create an account?
Open RELAY and tap “Create my household”. Enter your name, household name, email and a password of at least 10 characters. New accounts start with a clean household.
Can I use RELAY on another device?
Yes. Tap “I already have an account” and sign in with the same email and password. Your household responsibilities and preferences synchronize across signed-in devices.
Is the Camilleri household my account?
No. It is a separate fictional demonstration for exploring the product. Demo data does not create an account or mix with customer household data.
How do I delete my account?
While signed in, open Household, choose Manage account and select Delete account. You can also use the public Account Deletion route if the app is unavailable.
How do I control product learning?
Open Privacy & Control. Product learning is off by default; you can enable or disable it and erase eligible learning history from the device and RELAY service.
Does RELAY automatically perform important actions?
No. RELAY organizes responsibilities and may offer guidance, but important actions remain under human confirmation.
Secure support
Create a support case
Do not send a password, identity document, payment information or private household content.